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Reputation Management

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Boost your online reputation

Build trust in your brand

Professionally manage your online reputation

Reviews have a huge impact on the purchasing decisions customers make. rankingCoach tracks your reviews across the internet and makes it easy for you to respond to them, revolutionizing the way your brand is perceived online and opening doors to many new customers.

The power to track and respond

Streamline your reputation management process by tracking reviews of your business in the intuitive real-time stream. Respond quickly and easily with the Digital Ingenuity App. Save time and attract more customers. Streamline your reputation management process by tracking reviews of your business in the intuitive real-time stream. Respond quickly and easily with the Digital Ingenuity App. Save time and attract more customers.

 
 

A valuable new perspective

Gain access to a whole new world of marketing insights with a complete overview of your business’s review profile. Track your ratings over time, and see the areas that you need to improve. Use this vital feedback to boost your reputation and take your business to the next level.

Instant review alerts

Protect your reputation against fake reviews and hostile online activity with instant notifications This will put you in the best position to enhance your brand and ensure you always know what the reviews are saying.

 

Are Negative Reviews Affecting Your Business?

We remove fake negative reviews from sites like Google, Facebook, Yelp, and more!

We do the hard work for you

Digital Ingenuity with the review directories on your behalf to get them to remove fake negative reviews about your business.  We call, chat, and dispute reviews on those review sites so you have more time to run your business!

Stay Updated

Set up Email and SMS alerts to get notified whenever Consumer Fusion removes a review for your business. Keep track of all your removed reviews in our dashboard. 

Real Time Reviews

Eliminate the inconvenience of saving bookmarks and opening multiple tabs to view each individual review site. Consumer Fusion aggregates all of your reviews online and displays them in one easy to use place.  

Set up email and text alerts to notify you every time you get a new review!

Respond to Reviews

With the Consumer Fusion Dashboard, you can easily reply to third-party review sites like Google and Facebook. No longer do you need to login to multiple dashboards to respond to incoming reviews.

Easily set up response templates and set rules to automatically reply to your business’s Google & Facebook Reviews.

Reputation Analytics

The Consumer Fusion team works with the review directories on your behalf to get them to remove fake negative reviews about your business.  We call, chat, and dispute reviews on those review sites so you have more time to run your business!

Review Generation

Send SMS and Email review requests to your customers to generate new reviews!

Easily Send Review Requests

Send Review Requests to your customers using our dashboard or mobile app. Set up user role restrictions for your employees so they only have access to send review requests. 

Customized Review Requests

Customize your review requests to include the review sites you care about most. From Google & Facebook to more industry specific sites like TripAdvisor, Vitals, and Zillow – ours tools are made to fit your company’s needs.

Frequent Questions

Not all customers who find your business on search engines and local directories will be immediately convinced to buy from you. Many customers will want to read online reviews of your business first. Reputation management is about ensuring that your review profile presents your business in the best possible light.

40% of consumers will not use a business with negative reviews and 94% of customers have gone elsewhere because of bad reviews. If you are not managing your online reviews, then negative reviews could be scaring potential customers away. That is why you need to track your reviews and respond to them. The benefit of doing so has been proven. A Harvard Business Review study found that when businesses responded to all their reviews, good or bad, they see a substantial improvement in their overall ratings. Higher ratings mean more clicks, more visitors, and ultimately more profits.

  1. Reputation audit

    Digital Ingenuity 360 scans key online review locations to assess your review profile, showing you what customers really think about your business and where your reputation needs improvement.

  2. Ratings overhaul

    Digital Ingenuity 360 gives you the power to respond quickly and easily to your reviews. Doing this right will increase your positive reviews and reduce the impact of negative reviews.

  3. Profile protection

    Digital Ingenuity 360 continues to monitor your online review profile, notifying you the moment reviews of your business are posted, providing a full overview of your reviews, and giving you the control and perspective to easily and comfortably respond to reviews in the best possible way — across multiple platforms from one app.

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