Question 1

How quickly will someone respond after I submit the form?

Accepted Answer

We respond to every inquiry within one business day — most within 2–4 business hours. If you call (214) 444-3385 during business hours (Mon–Fri, 9 AM–6 PM CT), you'll reach a real person, not a phone tree. After-hours messages are returned the next business morning.

Question 2

What happens on the first call?

Accepted Answer

A 30-minute discovery conversation. We listen to your current marketing situation, what's working, what isn't, and what your growth targets look like. If we're a fit, we'll outline next steps. If we're not, we'll point you toward someone who is. No pressure, no pitch.

Question 3

How do I get pricing for your services?

Accepted Answer

Every product page (/full-service/searchlab, /full-service/paid-media, etc.) lists its starting price publicly. For a custom scope or the full Marketing OS bundle, pricing is finalized after a 30-minute discovery call so we can match the engagement to your actual situation rather than guess.

Question 4

Is there a minimum project size or commitment?

Accepted Answer

Most of our standalone products start between $249/mo (SiteLab Essentials) and $2,499/mo (SearchLab Engineered). The full Marketing OS starts at $17,999/mo. There are no long-term contracts on any product — every engagement is month-to-month so we earn the renewal.

Question 5

Can we sign an NDA before sharing details?

Accepted Answer

Yes. We're happy to sign a mutual NDA before any deeper conversation about your business, financials, internal process, or roadmap. Email discovery@digitalingenuity.io and we'll send our standard NDA or review yours.

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Contacting Digital Ingenuity — Common Questions