Reviews and listings · Multi location review managementReviews and listings, right at every location.
Nearly everyone reads reviews before choosing a local business, and most look for recent ones. We ask for reviews at every location, answer them in your brand's voice and keep each listing right.
97 percent of consumers read reviews for local businesses, and 74 percent look for reviews from the last three months.
Review requests by text, email, QR code and a page at the counter, for each location.
Every location's listings are checked every six hours.
Ask every customer. Make it easy to say yes.
Each location sends review requests by text or email after a visit, and has a QR code and a page at the counter. The review link opens that location's own Google profile, not the brand's.
We never buy reviews or write them.
Reviews answered in your brand's voice.
Our team answers reviews for each location in the voice head office sets. Thanks for the good ones. Care and a next step for the hard ones.
Replies show on each location's Google profile. Head office sees ratings and new reviews for every location on one page.
The same name, address and hours everywhere.
Each location is listed under the brand name on the directories that matter, and every listing is checked every six hours.
When a name, address, phone number or hours drift, it shows on the head office page, and our team fixes it.
Owners see their reviews. Head office sees the pattern.
Head office sees each location's rating, review count and new reviews this month. A location with a rating under 4 with 3 or more reviews, or no new reviews in 90 days, is flagged.
From the first call to every location.
We start watching each location's reviews on Google and two other review sites.
We set up review requests for each location.
Our team answers reviews in your brand's voice.
We check every listing and fix what drifts.
Head office sees ratings and flags on one page.
Asked often, answered plainly.
How do I get more reviews and answer them fast, without breaking brand rules?
Ask every customer: a text or email after the visit, and a QR code at the counter. Our team writes the replies in the voice head office set, so you do not have to write them yourself. Every reply shows on your location's Google profile.
How do review replies get posted?
Each location's profile owner gives our team manager access to that Google profile. Our team writes each reply in the voice head office sets and posts it there. Head office sees ratings and new reviews for every location on one page.
What happens to my Google profile and reviews if I sell or leave?
Your franchise agreement decides that, so start there. We set each location up the way the agreement says and write down who holds what, so a sale or an exit is clear. We do not move or remove a profile without the right person's yes.
Who should own each location's Google Business Profile, head office or the owner?
Brands do it both ways, and your franchise agreement should decide it. What matters most is that it is written down and that head office can see every profile. We set it up the way you choose.
Do you buy or write reviews?
No. Requests go only to real customers of each location. We do not buy reviews or write them for anyone.
Which review sites do you watch?
Google and two other review sites for each location. We agree on the call which sites matter most in your category.
See one location's reviews and the head office view.
On a 30 minute discovery call we walk you through a working location: its review requests, its listings and how they show on the all locations page.
Sources
- Local Consumer Review Survey, 1,002 U.S. adults, published February 11, 2026