Compare · BrightLocal vs Digital IngenuityBrightLocal or us?
BrightLocal sells local SEO software and a managed local SEO service. Here is how our managed service compares, and the lead work it adds.
Checked September 30, 2026, against BrightLocal's own pages
BrightLocal sells a local SEO platform, rankings, listings, reviews and reporting, plus an optional done for you local SEO service, to local businesses, agencies and consultants.
Our managed service covers the same local ground and adds the CRM, website chat, texting line and phone answering that BrightLocal's product pages do not list.
For a local business, we replace BrightLocal and do more. It is also the closest to what we sell, since it offers a managed local SEO service too.
Keep BrightLocal if you want software your own team runs, need Bing rankings or manual citation submissions, or feed its data into your own tools through its API.
BrightLocal and us, in three lists.
Both do
- Map grid and rank tracking
- Listings kept correct, citations tracked
- Review requests by email, SMS and QR
- AI assisted replies and AI visibility
We add
- A CRM with lead capture
- Website chat, texting and phone answering
- Email campaigns and ad audits
- Facebook publishing
BrightLocal is ahead on
- Bing rank tracking
- Manual citation building
- An API and review widgets
Feature by feature, both sides marked.
| Capability | BrightLocal | Digital Ingenuity |
|---|---|---|
| How it runs | ||
| A managed service with a person | Local SEO services with an account manager | A strategist on every account |
| Software you run yourself | Track, Manage and Grow plans | Not todayWe run it for you instead |
| Leads and CRM Conversations | ||
| Contact records and pipeline | Not listed | Pipeline, automations and drips |
| Website chat, texting and phone answering | Not listed | Chat, SMS and iMessage, AI phone |
| Local search | ||
| Google rankings | Local Pack, Organic and Maps | Tracked for you |
| Bing rankings | Tracked | Not today |
| Map rank grid | Local Search Grid against competitors | 7 by 7, around each location |
| Citations | Citation Tracker and a manual builder | PartlyTracked; no manual builder |
| Listings kept consistent | Business data synchronization | Across the directory network |
| Google Business Profile posts | Post scheduling | For many locations |
| Reputation | ||
| Review requests | Email, SMS and QR code, with drips | Text, email and QR |
| Monitoring | Many sites, industry sites included | Across sites |
| AI replies | AI assisted, on Google and Facebook | Drafted, then you approve |
| Review widgets for your site | Embeddable widgets | Not today |
| Email and SMS Ads Social Search and AI | ||
| Campaigns | PartlyReview requests only | Email and SMS, with audiences |
| Ad account audits | Not listed | Nightly, with click fraud protection |
| Publishing | PartlyGoogle Business Profile posts only | PartlyGoogle and Facebook |
| Visibility in AI answers | Local AI Visibility Tracker | Share of voice across AI answer engines |
| Analytics and reporting | ||
| White label reports and client logins | On all plans | The managed service under your name and domain |
| An API for your own tools | Listed | Not today |
The BrightLocal column comes from BrightLocal's own public pages, read on September 30, 2026. Not listed means we did not find it there, not that BrightLocal lacks it. If something has changed, tell us and we will correct it.
What you keep, what changes.
What you keep
- Your review history. BrightLocal's reputation page lists exporting review data, so download it before you cancel.
- Your reports. Its help center has an article on downloading reports and data as PDF, CSV or XLSX. Keep your last ranking and citation reports as your starting line.
- Your keywords and locations. The keywords and locations you track come across, and we set a grid around each location.
What changes
- One team for listings and leads. The same strategist who keeps your listings and reviews also runs your chat, texting, phone answering and follow up.
- Bing and manual citations. We track Google rankings, a 7 by 7 grid and citations. We do not track Bing or submit citations by hand.
- Your reporting. A morning brief every day, a monthly strategy deck and an executive digest.
Moving from BrightLocal, in three steps.
- Tell us what you have
Your BrightLocal locations, tracked keywords, citation reports and review sites.
- We set it up
You download your review data and your last ranking and citation reports. We load your keywords and locations, set a grid around each one and set up review monitoring through the directory network.
- You review and switch
You compare our first reports with your last BrightLocal ones, then review requests switch over.
A person reads every request and replies within one business day. Nothing your customers see changes until you say yes.
BrightLocal questions, answered.
BrightLocal also offers a managed service. How is yours different?
BrightLocal's managed local SEO service covers research and strategy, website optimization, content, daily Google Business Profile management, citations and link building, with an account manager. Ours covers local search too, and adds the lead side: a CRM, website chat, a texting line, an AI phone receptionist, email campaigns and ad account care.
Does Digital Ingenuity track rankings on Bing?
Not today. We track Google rankings and a 7 by 7 map grid around each location. BrightLocal tracks Local Pack, Organic and Maps rankings on Google and Bing.
Can I take my review and ranking history out of BrightLocal?
Yes. BrightLocal's reputation page lists exporting review data, and its help center has an article on downloading reports and data as PDF, CSV or XLSX. Download what you want to keep before you cancel.
Is Digital Ingenuity a fit for agencies leaving BrightLocal?
Yes, if your agency wants the work done. Agencies get the managed service under their own name and domain, a client roll up and a marketplace to resell add ons. If you want software your own team runs, BrightLocal's white label reports and client dashboards suit that better.
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Logos belong to their owners and are shown for comparison only.
Your numbers, side by side.
Fifteen minutes with a strategist, your accounts on the screen, and an honest answer on whether to leave BrightLocal.