Compare · Thryv vs Digital IngenuityThryv or us?
Thryv serves the same small service businesses we do. Here is where we would take over the marketing, where Thryv stays ahead, and why your billing stays in Thryv.
Checked September 30, 2026, against Thryv's own pages
Thryv sells software for small service businesses that bundles a CRM, scheduling, estimates, invoices and payments with marketing tools, plus optional done for you Boosts.
We take over the marketing and customer follow up with a strategist running it, and add the AI phone receptionist Thryv's pages do not list.
Thryv is the closest match to our customer. We replace its marketing side and add AI phone answering and ad audits, but not its billing.
Keep Thryv, or another tool, for estimates, invoices and payments. We have none of those today.
Thryv and us, in three lists.
Both do
- CRM, pipeline and booking
- Website chat
- Listings, review requests and AI replies
- SEO and AI answer work
We add
- AI phone answering that books
- Nightly ad audits and click fraud protection
- One strategist on the whole account
- Site changes you approve, checked live
Thryv is ahead on
- Estimates, invoices and payments
- Live chat and call answering by people
- A website builder you run yourself
Feature by feature, both sides marked.
| Capability | Thryv | Digital Ingenuity |
|---|---|---|
| How it runs | ||
| Work done for you | PartlyBoosts, sold on top of the software | The whole account, with your approval |
| Leads and CRM | ||
| CRM and pipeline | CRM and sales pipeline management | Pipeline, automations and drips |
| Scheduling and booking | Appointment booking and a client portal | Calendar, online booking, tasks and jobs |
| Conversations | ||
| Website chat | WebChat, answered by your team | AI chat on your site |
| Live chat and call answering by people | Live agents and an answering service, in Thryv Leads | Not today |
| AI phone receptionist | Not listed | Answers, books, records and summarizes |
| Local search | ||
| Listings | Online Listings Management | Across the directory network |
| Reputation | ||
| Review requests | Automated Reviews | Text, email and QR |
| AI replies | AI Review Response across review sites | Drafted, then you approve |
| Email and SMS | ||
| Campaigns | PartlyMarketing automation listed; details not given | Email and SMS, with audiences |
| Ads | ||
| Ad management | Ads Boosts and AI budget optimization | PartlyAudits and budget proposals |
| Click fraud protection and ad audits | Not listed | Nightly |
| Social Website Search and AI Reporting Payments White label | ||
| Social | Social management with CaptionAI and ImageAI | PartlyGoogle and Facebook |
| Website | An AI website builder | Built as a service, or WordPress connected |
| SEO and AI answers | Search Boosts cover SEO and AEO | Rank tracking, AI answers, site audits |
| Reports | Thryv Reporting Center | Morning brief, monthly deck, site analytics |
| Estimates, invoices and payments | ThryvPay, estimates and invoices | Not today |
| White label for agencies | Not listed | Your name and your domain |
The Thryv column comes from Thryv's own public pages, read on September 30, 2026. Not listed means we did not find it there, not that Thryv lacks it. If something has changed, tell us and we will correct it.
What you keep, what changes.
What you keep
- Your client list. Thryv's help center has an article on exporting your client list. We import that file with its fields.
- Your form responses and calendar. Its help center also has articles on exporting website form responses to a CSV file and exporting your calendar.
- Your reviews. Reviews posted on Google, Yelp and the other review sites stay there, and we monitor those sites through the directory network.
What changes
- Your website. If Thryv hosts your site, we build its replacement first, as a service, and switch only when you approve it.
- Billing. Estimates, invoices and payments stay in Thryv or move to a billing tool you choose.
- Live answering. If people answer your chats or calls through Thryv Leads, our assistant answers them instead. We do not offer live agents.
Moving from Thryv, in three steps.
- Tell us what you have
What runs in Thryv today: clients, calendar, website, listings, reviews and billing.
- We set it up
You export your client list and form responses. We import them, rebuild listings from your details, set up review monitoring and, if Thryv hosts your site, build its replacement first.
- You review and switch
You approve the new site, the booking flow and the phone answering, then we switch on the day you pick.
A person reads every request and replies within one business day. Nothing your customers see changes until you say yes.
Thryv questions, answered.
Can Digital Ingenuity replace Thryv's invoices and payments?
No. We have no estimates, invoicing or payments today. Keep Thryv, or another billing tool, for that part and let us run the marketing and customer follow up.
How is Digital Ingenuity different from Thryv's Boosts?
Thryv sells software you run, with Boosts as a paid done for you layer on top. With us the managed service is the product: a strategist runs everything, the crew reads the account overnight and proposes changes, and you approve them.
What happens to my Thryv website if I leave?
Ask Thryv before you cancel, since a site Thryv hosts is part of your Thryv account. We do not wait to find out: we build your new site first, as a service, and switch only when you have approved it.
Will my Thryv clients and reviews come across?
Your clients, yes: Thryv's help center has an article on exporting your client list, and we import that file. Reviews stay on Google, Yelp and the other sites where customers posted them, and we monitor those sites through the directory network.
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Your numbers, side by side.
Fifteen minutes with a strategist, your accounts on the screen, and an honest answer on whether to leave Thryv.