Compare · Vendasta vs Digital IngenuityVendasta or us?
Vendasta is a platform your agency runs. We are a managed service your agency can put its name on. Here is what an agency can move, and what stays with Vendasta.
Checked September 30, 2026, against Vendasta's own pages
Vendasta sells a white label platform that agencies, franchisors and resellers use to deliver marketing products to small businesses under their own brand.
We are a managed service instead: a strategist runs each client's local marketing on our platform, the crew proposes, and changes wait for approval, under your agency's name if you have one.
For the local work a business gets through a Vendasta agency, listings, reviews, a rank grid, texting, phone answering and reports, we replace it and run it.
Keep Vendasta if your agency sells from its wider catalog, takes payments through it, or wants software your own team operates. We run the work for you instead.
Vendasta and us, in three lists.
Both do
- CRM, email and SMS
- An AI receptionist that books
- Listings, reviews and a rank grid
- White label with a marketplace
We add
- A strategist on every account
- iMessage texting
- Site changes you approve, checked live
- Call recordings and transcripts
Vendasta is ahead on
- A wider resale catalog
- Payments and merchant services
- Snapshot prospecting reports
Feature by feature, both sides marked.
| Capability | Vendasta | Digital Ingenuity |
|---|---|---|
| How it runs | ||
| Software your team operates | A platform your agency runs for clients | Not todayWe run it for you instead |
| Leads and CRM | ||
| CRM | Contacts, companies, opportunities, custom objects | Contacts, pipeline, automations, drips |
| Conversations | ||
| AI receptionist | Phone, SMS and web chat; books; logs a summary | Phone, texts and chat; books; summary into a lead |
| Call summaries in the CRM | A conversation summary in the CRM | Every call summarized into a lead |
| Call recordings and transcripts | Not listed | Every call recorded and transcribed |
| iMessage | Not listed | On the texting line |
| Local search | ||
| Listings | Listing sites and data aggregators, duplicate suppression | Across the directory network |
| Map rank grid | Through Local SEO Pro | 7 by 7, around each location |
| Reputation | ||
| Review requests | Email and SMS | Text, email and QR |
| AI replies | Can auto post to Google and Facebook | Drafted, then you approve |
| NPS collection | Listed | Not today |
| Email and SMS Ads Social Website Search and AI Reporting Payments | ||
| Campaigns | Inside the CRM | With audiences and automations |
| Ads | Vendasta Ads and Ad Intelligence | PartlyNightly audits and budget proposals |
| Social posting | Networks not confirmed on its pages | PartlyGoogle and Facebook |
| Websites | WordPress hosting and an AI Blogger | PartlyWordPress connected; no hosting |
| AI search | PartlyAn AI Search Specialist in open beta | Share of voice across AI answer engines |
| Client reporting | Executive reports and a client portal | Morning brief, monthly deck, executive digest |
| Merchant services and payments | Listed | Not today |
| White label and scale | ||
| White label | Rebrandable marketplace, unlimited clients | Your name and domain, marketplace, roll up |
| Prospecting report | Snapshot Report | Not today |
The Vendasta column comes from Vendasta's own public pages, read on September 30, 2026. Not listed means we did not find it there, not that Vendasta lacks it. If something has changed, tell us and we will correct it.
What you keep, what changes.
What you keep
- Your agency brand. Your name, your domain and your client list come across. Clients see your brand, not ours.
- Your contacts. Vendasta's help center has an article on importing and exporting CRM contacts and companies. We bring the file in client by client.
- Your clients' reviews. They stay on Google, Facebook and the review sites where they were posted, and we monitor those sites through the directory network. For a copy, Vendasta's help center has an article on exporting reviews.
What changes
- Who does the work. A strategist runs each client's local marketing, the crew proposes overnight, and you or your client approve.
- Your catalog. Products we do not carry, such as payments, hosting or the Snapshot Report, stay where they are.
- Client reporting. A monthly strategy deck and an executive digest for each client, in place of Vendasta's executive reports.
Moving from Vendasta, in three steps.
- Tell us what you have
Your client list and what each client buys from your Vendasta catalog.
- We set it up
We load each client under your brand from their contacts export, set up review monitoring for each one, and set up listings, texting and phone answering.
- You review and switch
You review each client account before they see it, then move clients over in batches you choose.
A person reads every request and replies within one business day. Nothing your customers see changes until you say yes.
Vendasta questions, answered.
Can my agency move clients from Vendasta to Digital Ingenuity under our own brand?
Yes. Agencies and franchises offer our managed service under their own name and domain, with a client roll up and a marketplace to resell add ons. Your clients see your brand; a strategist does the work behind it.
What does Vendasta offer that Digital Ingenuity does not?
Payments and merchant services, WordPress hosting, NPS collection, the Snapshot prospecting report, a wider catalog of resale products and integrations, and software your own team operates. If your agency depends on those, keep Vendasta for them.
Can I get my clients' reviews out of Vendasta?
Vendasta's help center has an article titled How can I get an Export of My Reviews?, so start there for your own copy. The reviews themselves stay on Google, Facebook and the review sites where they were posted, and we monitor those sites through the directory network.
Why choose a managed service over a platform like Vendasta?
Because someone has to do the work. On a platform, your team sets up and runs each product. With us, a strategist runs each client's local marketing, the crew reads every account overnight and proposes changes, and nothing ships without a yes.
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Your numbers, side by side.
Fifteen minutes with a strategist, your accounts on the screen, and an honest answer on whether to leave Vendasta.